Terms & Conditions

Effective Date: 01 Jan 2025

Welcome to Shahab International. By accessing or using our website, products, and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before engaging with our offerings.

Introduction

These Terms & Conditions ("Terms") govern your use of the Shahab International website ("Site") and the purchase of our products and services. By accessing our Site or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. General Terms

✔ Acceptance of Terms: By using our website and purchasing our products, you agree to these Terms & Conditions. If you do not agree, please refrain from using our services.
✔ Updates & Modifications: Shahab International reserves the right to update or modify these terms at any time. Changes will be effective immediately upon posting on this page.
✔ Age Requirement: Users must be at least 18 years old or have parental/guardian consent to use our services.

2. Products & Orders

2.1 Product Information

✔ We strive to provide accurate descriptions and images of our leather goods, equestrian equipment, and accessories. However, slight variations in color, texture, or design may occur due to the nature of leather materials.
✔ Prices, product availability, and specifications are subject to change without prior notice.

2.2 Placing an Order

✔ Orders can be placed through our website or via direct inquiry.
✔ By placing an order, you confirm that the provided details (name, address, contact information) are accurate and complete.
✔ We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

2.3 Order Confirmation & Processing

✔ Once you place an order, you will receive a confirmation email with order details.
✔ Orders are processed within [X] business days and shipped based on the selected delivery method.

3. Pricing & Payment

✔ All prices are listed in [Currency] and include applicable taxes unless stated otherwise.
✔ We accept payments via credit cards, debit cards, bank transfers, and digital payment methods.
✔ In case of pricing errors, we reserve the right to cancel orders before shipment.

4. Shipping & Delivery

4.1 Shipping Policy

✔ We deliver our products worldwide through trusted shipping partners.
✔ Estimated delivery times vary based on location and shipping method.
✔ Shipping charges are calculated at checkout and are non-refundable unless due to an error on our part.

4.2 Delays & Issues

✔ We are not responsible for delays due to customs, weather, or unforeseen circumstances.
✔ If your order is delayed, please contact our support team for updates.

5. Returns & Refunds

✔ Please refer to our [Refund & Return Policy] for detailed guidelines on returns, exchanges, and refunds.
✔ Items must be returned in unused condition with original packaging within [X] days of delivery.

6. Intellectual Property

✔ All content, including logos, designs, images, and text, on our website is the intellectual property of Shahab International.
✔ Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. User Responsibilities

✔ Users must provide accurate personal information when placing an order or creating an account.
✔ Any attempt to disrupt, hack, or misuse our website will lead to legal action.
✔ Users must not submit false, offensive, or misleading reviews or content.

8. Limitation of Liability

✔ Shahab International is not responsible for any indirect, incidental, or consequential damages resulting from product use or website access.
✔ We are not liable for losses due to third-party actions, shipping errors, or unauthorized transactions.

9. Warranties & Disclaimers

✔ Our leather products are crafted with high-quality materials, but natural wear and tear over time is expected.
✔ We provide warranty coverage for manufacturing defects (refer to product details for specific warranties).
✔ We do not guarantee uninterrupted website access and are not responsible for technical errors or downtime.

10. Privacy & Data Protection

✔ Your personal information is protected under our [Privacy Policy].
✔ We do not sell, trade, or misuse customer data.

11. Governing Law & Jurisdiction

✔ These terms are governed by the laws of [India/UP].
✔ Any disputes shall be resolved in the courts of [Kanpur Jurisdiction].

12. Contact Us

📍 Shahab International
101/42 Colonel Ganj Kanpur, Uttar Pradesh -India - 208001📧 Email: info@shahabinternational.com

By continuing to use our website, you acknowledge and agree to these Terms & Conditions. If you have any questions, feel free to contact us.